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This was an un-announced E&V visit following a previous visit in May 2016, after some recommendations were made. -
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This was an un-announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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This was an announced E&V as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. This is a purpose-built nursing/care home opened in 1992 and run by the SAGE charity. -
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This report gives an overall view on dementia services in Barnet. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Apthorp Care Centre is managed by The Fremantle Trust. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. This was a return visit to follow up the observations and recommendations made during the visits of 6th May and 24th June 2015. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. This was a return visit to Roseacres to follow up the observations and recommendations made during the visits of 6th May and 24th June 2015. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Clore Manor is run by Jewish Care and is strictly Kosher. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. The Home mostly has residents with quite advanced dementia or brain injuries. It offers care, but not nursing care.
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Lady Sarah Cohen House is a purpose built Jewish residential care home managed by Jewish Care -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Gadsbury Close is a sheltered housing unit run by Barnet Homes.
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This is a report presenting the findings of two announced E&V visits as part of a planned strategy to look at sheltered accommodations within Barnet to obtain a better idea of the quality of care provided. -
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This was an announced enter and view visit to the emergency department of the Royal Free Hospital on Monday 14th March 2016 10am- 12:00pm. The visits were planned to evaluate access for those with communication impairments to Emergency Departments across North, Central and East London. This involved asking staff members questions about accessibility, observing the working practice, touring the department and if possible, engaging with service users. -
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After the original Enter and View visit to Suffolk Ward at Chase Farm Hospital in March 2015, Healthwatch Enfield and Healthwatch Barnet, returned to Suffolk Ward, in June 2016, to follow up the observations and recommendations made after their first visit. -
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During January and February 2016, members of the Healthwatch Barnet End of Life Care Group visited six hospices in North and East London, and Hertfordshire, to carry out face-to face interviews and find out about current practices in EoLC and palliative care. -
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Healthwatch Barnet sought the views of people using homecare services and their relatives/carers, including those who use council services, and those who pay for their care privately. Over 40 responses were received. -
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Healthwatch Barnet carried out a piece of research about the experiences of women who live in Barnet, and used different maternity services across the borough in the last two years. -
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Healthwatch Barnet has commissioned Home Start Barnet to capture the views of young parents and families with young children, on their experience of how they access dental services. The parents of 96 young children completed 56 questionnaires, representing 56 families.
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Read about the experience of one of our volunteers who was invited to participate in a "15 Steps" visit to the Children's Orthoptics Clinic at Vale Drive Primary Care Centre, Barnet. This paediatric eye service includes screening, diagnosis and treatment for children within the Borough. -
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Healthwatch Barnet held our Annual Meeting at the Subud Centre in East Barnet on 13 October 2016, where we presented the Healthwatch Annual Report and summarised some of the work that the Healthwatch team of staff and volunteers have been undertaking in the last year.
Thank you to all of those who attended and participated in this thought-provoking afternoon. We hope you enjoyed it. -
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This was an un-announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. This visit was undertaken to
review the recommendations the Team made at the previous visit. -
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Healthwatch Barnet visited the Fracture Clinic at Barnet Hospital in November 2016. This followed receipt of a number of comments from patients over a period of time that clinics were overcrowded, with some patients forced to stand and that the waiting time at clinics was excessive. However, this report highlights a positive outcome as a result of the Virtual Fracture Clinic -
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This was an announced E&V visit as part of a planned set of visits to look at a range of care provision within Barnet to obtain a better idea of the quality of care provided. Speedwell House is a Sheltered Housing Plus unit, which provides for tenants who have been designated by Barnet Social Services as needing day and night care. -
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This was an announced Enter and View visit as part of a planned strategy to look at a range of health and social care services within Barnet. Gadsbury Close is a sheltered housing unit run by Barnet Homes. -
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On Wednesday 14th June 2017 we celebrated volunteer's week with a celebratory lunch to thank all the hard work our volunteers have contributed throughout the year. We also had a guest speaker from Argenti Telecare Service who provide healthcare technology. -
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A report on Patients with Learning Disabilities and their experience of Blood Tests in Barnet -
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During February and March 2019, we conducted a survey with patients attending A&E departments in the Royal Free Hospital Trust. Our team of staff and volunteers visited the Accident & Emergency Departments at Barnet Hospital and the Royal Free Hospital to gather the views of over 500 patients. The main objective was to identify why people were coming to A&E.
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This policy will apply to CommUNITY Barnet and all its subsidiary organisations including Healthwatch Barnet, Healthwatch Brent, Healthwatch Newham, Volunteer Centre, and Wellbeing Hub; which will be collectively referred to in this document as CommUNITY Barnet. -
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Under the General Data Protection Regulations (GDPR) you have the right to make a request for a copy of the personal data that we hold about you, and organisations must provide a copy of the information free of charge, however a ‘reasonable fee’ can be charged if a request is manifestly unfounded or excessive. -
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CommUNITY Barnet is committed to the protection of the rights and freedoms of all individuals including staff, trustees, volunteer, service users, and community members in accordance with the provisions of the General Data Protection Regulation (GDPR). -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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The NHS produced a Long-Term Plan in early 2019, setting out the plan and framework for health services to change and improve for patients. One such service is increasing the number of patients attending NHS screening. -
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The purpose of this document is to provide good practice guidance on Enter and View visits/activities. -
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What happens when a GP wants to refer you to a specialist? They send the referral to the Referral Management Service. The RMS team send the patient a letter within three weeks of the referral explaining how to book an appointment,online or via phone. -
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Our Enter and View team visited this home as part of Healthwatch’s planned series of visits to Care/Nursing homes in Barnet. Abbey Ravenscroft is part of the Abbey Total Care Group situated in a quiet and scenic location in a leafy part of Barnet. -
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Our Enter and View team visited Friary Lodge as part of Healthwatch’s planned series of visits to Care/Nursing homes in Barnet. It is a registered care home providing support to 15 older people. -
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Our Enter & View team visited Catherine Lodge as part of Healthwatch’s planned series of visits to Care/Nursing homes in Barnet. Catherine Lodge is an independent family run care home for the elderly, located in North Finchley. -
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This annual report highlights the work delivered during the year ending March 2020. By being a bridge between commissioners, service providers and the public, Healthwatch Barnet have been able to make meaningful changes to services in the borough. -
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We asked Barnet residents and people who use health and social care services in Barnet about their experiences of accessing health and social care services during Covid-19 pandemic. -
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A new report into the impact on Barnet care homes of the COVID-19 pandemic. -
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Read our new report into how Barnet care home residents have experienced the pandemic -
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We conducted a focus group with deaf residents in Barnet to gather in-depth qualitative data on their experiences with GP surgeries. Read our report and recommendations. -
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A report into local people's experiences of using hospital transport for journeys to Barnet Hospitals and a series of recommendations. -
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Read our annual report to find out more about our work between April 2020 and March 2021. In an unprecedented year, we have continued to champion people’s voices and support the local COVID 19 response. -
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Throughout the pandemic, GPs had to adjust their services to reduce the risk of spreading COVID-19. Healthwatch Barnet has gathered insight from residents to find out what they make of the new arrangements and remote appointments. -
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Our Enter & View team visited Cedars Care Centre as part of a Virtual Visit Pilot. -
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Following publication of our report into the challenges deaf people face accessing their GP, Healthwatch Barnet ran follow-up focus groups on the experiences of deaf residents on access to more general health services. -
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For our new Snapshot Insight report we spoke to Barnet people about what they understand Advance Care Planning to mean, in order to help local GPs overcome the barriers stopping people accessing the many benefits of ACP. -
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During October and November, Healthwatch Barnet visited five of Barnet’s public libraries in a series of community events to engage with local people about their experiences of health and social care. Find out what we learned.