This annual report highlights the work Healthwatch Barnet have delivered during the year ending March 2020. By being a bridge between commissioners, service providers and the public, Healthwatch Barnet have been able to make meaningful changes to services in the borough.
The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.
I originally volunteered having retired from working both in the NHS and Social Services and wanted to use my professional background and contribute where appropriate.