Healthwatch Barnet Annual Report 2024- 2025
Throughout 2024 - 25, Healthwatch Barnet championed local residents' voices and advocated for improvements to services. Read our Annual Report to find out more.
About us
We are the independent champion for people who use health and social care services in Barnet. We are here to find out what matters to people, and help make sure their views shape the services they receive.
Our year in numbers
In the year 2024 to 2025 we supported more than 11,300 people to have their say and get information about their care.
- 941 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
- 10,434 people came to us for clear advice and information on topics such as adult social care and cancer screening.
- We published five reports about the improvements people would like to see in areas including care homes, Barnet’s walkin centres and ophthalmology services.
- Our most popular publication was our Healthy Heart Report, highlighting the experiences of Barnet’s African, Caribbean and South Asian communities around heart health.
- We carried out six Enter and View visits to care homes, to hear about residents’ experiences of mealtimes.
Healthwatch Barnet’s role is to ensure that patients’ voices are at the heart of decision making. I’m proud that, over the last year, we’ve been able to achieve real change for local people in relation to GP access, heart health and mealtimes in care homes.
