Complaints Policy

All Barnet GP practices have access to language interpreters through Language Line Solutions; an over the phone interpreting service. However, we have received anecdotal feedback that this interpreting service is not widely used by GPs.

Our annual report shows how our Healthwatch Barnet team of volunteers and staff have been at the forefront of changes brought about in the health and social care services, bringing local voices and experiences to the attention of decision makers.