Complaints Policy

Report - 30 August 2018

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Downloads

You can download our Complaints policy.

Download (PDF 76 KB)

You might also be interested in

Hello and welcome signs written in different languages in speech bubbles.

GP interpreting services

All Barnet GP practices have access to language interpreters through Language Line Solutions; an over the phone interpreting service. However, we have received anecdotal feedback that this interpreting service is not widely used by GPs.
Find out more
Graphic of the Healthwatch icon

Annual Report 2018 - 2019

Our annual report shows how our Healthwatch Barnet team of volunteers and staff have been at the forefront of changes brought about in the health and social care services, bringing local voices and experiences to the attention of decision makers.
Find out more