1. Report -

    In summer and autumn 2018, we were contacted by community organisations, individuals and some GP staff about the difficulties patients were experiencing in using hospital transport for their journeys to and from Royal Free Hospital sites.
  2. Report -

    This is a Middlesex University & Healthwatch Barnet Collaborative report as a result of four MSc students working with HW to understand their role and help them better communicate and engage with young people aged 18 - 30 years.
  3. Report -

    After being made aware of issues for service users not being able to continue accessing NHS podiatry services, Healthwatch Barnet decided to look at the alternatives that are available locally to understand the options open to Barnet residents.
  4. Report -

    Read about the experience of one of our volunteers who was invited to participate in a "15 Steps" visit to the Children's Orthoptics Clinic at Vale Drive Primary Care Centre, Barnet. This paediatric eye service includes screening, diagnosis and treatment for children within the Borough.
  5. Report -

    Healthwatch Barnet visited the Fracture Clinic at Barnet Hospital in November 2016. This followed receipt of a number of comments from patients over a period of time that clinics were overcrowded, with some patients forced to stand and that the waiting time at clinics was excessive. However, this report highlights a positive outcome as a result of the Virtual Fracture Clinic
  6. News -

    Welcome to our first newsletter under the new provider Inclusion Barnet. This issue will give some more information about the handover of provider to Inclusion Barnet as well as how we plan to operate during the coronavirus crisis.
  7. News -

    In this newsletter, we introduce the new team under the provider Inclusion Barnet!
  8. Report -

    Throughout the pandemic, GPs had to adjust their services to reduce the risk of spreading COVID-19. Healthwatch Barnet has gathered insight from residents to find out what they make of the new arrangements and remote appointments.
  9. Blog -

    A report on our special online event on the development of the Integrated Care System in Barnet.
  10. News -

    The NHS walk-in centre at Edgware Community Hospital will re-open on Friday 25 February 2022, increasing access for local residents to urgent healthcare appointments and helping relieve pressure on local A&E departments.
  11. Blog -

    Barnet's new Integrated Care System (ICS) came into force at the beginning of July. Healthwatch Barnet was pleased to host an event for the general public on the ICS with directors of NCL ICB (North Central London Integrated Care Board).
  12. Advice and Information -

    To improve equity of access to unscheduled care services across the London Borough of Barnet, we are changing the opening hours of our two walk-in centres at Edgware Community Hospital and Finchley Memorial Hospital.
  13. Advice and Information -

    GP surgeries across north central London (NCL) have begun supporting people living with certain long-term conditions in a different way, using personalised care and treatment to help them manage their conditions effectively and prevent health issues escalating wherever possible.
  14. Blog -

    GP surgeries across north central London (NCL) have begun supporting people living with certain long-term conditions in a different way, using personalised care and treatment to help them manage their conditions effectively and prevent health issues escalating wherever possible.
  15. Advice and Information -

    People have told us they can face problems registering with a GP in Barnet. This article explains more about your rights and what do to if you are refused the right to register.
  16. Report -

    This visit to Cricklewood Walk-in Centre, was a follow up to the visits made in January and March 2018 and was arranged with the recently appointed Practice Manager to discuss the recommendations of those reports. The report also talks about the future of the centre, which is on the border of Barnet, Brent and Camden. We were told that about half the patients come from Brent, about 40% from Barnet and 10% from Camden.


  17. Response -

    During the CCG’s consultation period, we received emails from patients and carers of patients currently registered at Ravenscroft Medical Practice. All the emails raised concerns about the proposed move and the impact on patients. We attended three of the open consultation sessions to listen to the feedback from patients and carers and to CCG’s and Ravenscroft Medical Centre’s response to this feedback. As a result we identified several issues and recommended action to help support patients, should the proposed move take place.
  18. Report -

    The NHS Long Term Plan, a ten-year plan created by NHS England, sets out a vision to make sure that health services are fit for purpose in the future. A significant part of the plan is around preventative action against illness and disease.
  19. Report -

    The low uptake of Cancer screening tests for patients with learning disabilities is not only a local issue in Barnet, but a national issue and health priority.
  20. Report -

    Students at university tend not to realise the importance of registering with a GP or getting routine dental checks.
  21. Report -

    The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August.
  22. Report -

    We were alerted to difficulties in accessing/registering with GP services in Barnet, especially for people without a permanent address. We decided to research the registration process, by contacting the 57 GPs in Barnet through mystery shopping.
  23. Advice and Information -

    Whether you are visiting the GP, living in a care home or having an operation, everyone deserves access to safe, high-quality care.
  24. Report -

    In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services.
  25. Report -

    This project set out to explore awareness and use of different medical services available in Barnet, amongst residents attending a GP surgery. Millway Medical Practice was approached as a key
    location to carry out this project.
  26. Report -

    Many patients Healthwatch engaged with were still not aware of the new GP Enhanced Access Service provided in the borough. We therefore researched all 52 websites to explore how consistent the information provided was.
  27. Report -

    Our team of staff and trained volunteers conducted an announced Enter and View visit to Cricklewood Health Centre as part of our planned strategy to look at a range of Health and Social Care services within the London Borough of Barnet.