A new approach to support people living with long-term conditions in North Central London

GP surgeries across north central London (NCL) have begun supporting people living with certain long-term conditions in a different way, using personalised care and treatment to help them manage their conditions effectively and prevent health issues escalating wherever possible.

NHS North Central London Integrated Care Board (NCL ICB), who is overseeing the roll-out of this new approach, hopes that by planning care together with patients, they will build the confidence to manage their health successfully, reduce their risk of being admitted to hospital, and generally have a better quality of life.

As well as treating people with long-term conditions, this new approach focuses on proactively identifying people at risk of developing long-term conditions and earlier detection and diagnosis of long-term conditions.

This new approach launched in October 2023. Eligible patients will be contacted over the year by their GP surgery.

Watch this short video or visit NCL ICB’s website to find out more about how the new service will work.