News and reports

Welcome to the Healthwatch Barnet Newsletter for December 2017.
We have had an exceptionally busy few months and have lots to report. It is hard to believe that it is the end of 2017! In October we welcomed Leah Kenny as our new Policy and Research Officer. She has very quickly grasped the role and is a real asset to our team.

This was an announced E&V visit as part of a planned set of visits to obtain a better idea of the quality of care provided. Elmstead House, provides care for up to 50 people divided into 2 units, one for dementia and one for mental health diagnosis.

This was an announced E&V visit as part of a planned strategy to look at a range of Sheltered Housing Units within Barnet to observe the services provided. Goodwin Court is a Sheltered Housing Extra Care unit opened in 2008 near to East Barnet.

Healthwatch talked to cancer patients to learn about their experience of travelling to their appointments in and from Barnet. The report sheds light on the patient experience of cancer transport services, which is not captured elsewhere.

A report on Patients with Learning Disabilities and their experience of Blood Tests in Barnet

This was an announced E&V visit to Jewish Blind and Disabled Charity, Frances & Dick James Court Sheltered Housing, as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided.

Welcome to our Healthwatch Barnet newsletter for September.
We have had a very busy Summer at Healthwatch but are looking forward to lots of new exciting work over the Autumn. You can also view the Annual Report.

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

In February/April 2017 Enter and View volunteers visited 7 wards at the Hampstead site of the Royal Free London NHS Foundation Trust to investigate the food and mealtime support that was offered to patients.

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

This is the first of an announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Heathgrove Lodge is a purpose built care home that provides nursing care for up to 33 residents.

In aiming to address increasing concerns about the quality of care, service users in Barnet are experiencing; through this project, Healthwatch Barnet revealed a number of areas, which could reasonably be improved.