December 2017 newsletter
Welcome to the Healthwatch Barnet Newsletter for December 2017. We have had an exceptionally busy few months and have lots to report. It is hard to believe that it is the end of 2017! In October we welcomed Leah Kenny as our new Policy and Research Officer. She has very quickly grasped the role and is a real asset to our team.
3 December 2017
Enter and View: Elmstead House
This was an announced E&V visit as part of a planned set of visits to obtain a better idea of the quality of care provided. Elmstead House, provides care for up to 50 people divided into 2 units, one for dementia and one for mental health diagnosis.
31 October 2017
Enter and View: Goodwin Court, Sanctuary Supported Living
This was an announced E&V visit as part of a planned strategy to look at a range of Sheltered Housing Units within Barnet to observe the services provided. Goodwin Court is a Sheltered Housing Extra Care unit opened in 2008 near to East Barnet.
25 October 2017
Patients' expereinces of transport to cancer appointments
Healthwatch talked to cancer patients to learn about their experience of travelling to their appointments in and from Barnet. The report sheds light on the patient experience of cancer transport services, which is not captured elsewhere.
15 October 2017
Enter and View: Frances & Dick James Court Sheltered Housing
This was an announced E&V visit to Jewish Blind and Disabled Charity, Frances & Dick James Court Sheltered Housing, as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided.
3 October 2017
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
Enter and View: Heathgrove Lodge (second visit)
This is the first of an announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Heathgrove Lodge is a purpose built care home that provides nursing care for up to 33 residents.
18 July 2017