1. Enter and View: Cricklewood Health Centre and Walk-in Centre (follow-up visit)

    Report -

    This visit to Cricklewood Walk-in Centre, was a follow up to the visits made in January and March 2018 and was arranged with the recently appointed Practice Manager to discuss the recommendations of those reports. The report also talks about the future of the centre, which is on the border of Barnet, Brent and Camden. We were told that about half the patients come from Brent, about 40% from Barnet and 10% from Camden.


  2. NHS Long Term Plan - Summary of findings for North Central London

    Report -

    The NHS Long Term Plan, a ten-year plan created by NHS England, sets out a vision to make sure that health services are fit for purpose in the future. A significant part of the plan is around preventative action against illness and disease.

  3. Cancer Screening Project for people with learning disabilities

    Report -

    The low uptake of Cancer screening tests for patients with learning disabilities is not only a local issue in Barnet, but a national issue and health priority.

  4. What young people told us at Middlesex University Fresher’s Fair 2018

    Report -

    Students at university tend not to realise the importance of registering with a GP or getting routine dental checks.

  5. Introduction to the NHS England GP Patient Survey

    Report -

    The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August.

  6. Mystery Shopper: Registering with a GP without a permanent address in Barnet

    Report -

    We were alerted to difficulties in accessing/registering with GP services in Barnet, especially for people without a permanent address. We decided to research the registration process, by contacting the 57 GPs in Barnet through mystery shopping.

  7. What are student health priorities

    Report -

    In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services.

  8. Patient awareness and use of NHS medical services: Findings from the Millway Medical Practice in Barnet

    Report -

    This project set out to explore awareness and use of different medical services available in Barnet, amongst residents attending a GP surgery. Millway Medical Practice was approached as a key
    location to carry out this project.

  9. GP Enhanced Access Service (EAS) Website Information for Patients

    Report -

    Many patients Healthwatch engaged with were still not aware of the new GP Enhanced Access Service provided in the borough. We therefore researched all 52 websites to explore how consistent the information provided was.

  10. Enter and View: Cricklewood Health Centre and Walk-in Centre

    Report -

    Our team of staff and trained volunteers conducted an announced Enter and View visit to Cricklewood Health Centre as part of our planned strategy to look at a range of Health and Social Care services within the London Borough of Barnet.

  11. A review of the Referral Management System information and its use by Barnet GPs.

    Report -

    What happens when a GP wants to refer you to a specialist? They send the referral to the Referral Management Service. The RMS team send the patient a letter within three weeks of the referral explaining how to book an appointment,online or via phone.

  12. Snapshot Insight Report: Deaf People’s GP Challenges

    Report -

    We conducted a focus group with deaf residents in Barnet to gather in-depth qualitative data on their experiences with GP surgeries. Read our report and recommendations.

  13. Barnet residents have their say on remote GP appointments

    Report -

    Throughout the pandemic, GPs had to adjust their services to reduce the risk of spreading COVID-19. Healthwatch Barnet has gathered insight from residents to find out what they make of the new arrangements and remote appointments.

  14. Snapshot Insight Report: Deaf People’s Healthcare Challenges

    Report -

    Following publication of our report into the challenges deaf people face accessing their GP, Healthwatch Barnet ran follow-up focus groups on the experiences of deaf residents on access to more general health services.

  15. Snapshot Insight Report: the Barriers to Advance Care Planning

    Report -

    For our new Snapshot Insight report we spoke to Barnet people about what they understand Advance Care Planning to mean, in order to help local GPs overcome the barriers stopping people accessing the many benefits of ACP.

  16. Community Events in Barnet Libraries

    Report -

    During October and November, Healthwatch Barnet visited five of Barnet’s public libraries in a series of community events to engage with local people about their experiences of health and social care. Find out what we learned.

  17. New Healthwatch report into Long Covid in North Central London

    Report -

    The five Healthwatch organisations across North Central London (Healthwatch Barnet, Healthwatch Camden, Healthwatch Enfield, Healthwatch Haringey, and Healthwatch Islington) have together produced a major report into Long COVID.

  18. GP interpreting services

    Report -

    All Barnet GP practices have access to language interpreters through Language Line Solutions; an over the phone interpreting service. However, we have received anecdotal feedback that this interpreting service is not widely used by GPs.