1. Report -

    After being made aware of issues for service users not being able to continue accessing NHS podiatry services, Healthwatch Barnet decided to look at the alternatives that are available locally to understand the options open to Barnet residents.
  2. Report -

    This is an announced Enter and View visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet.
  3. Report -

    This is an announced Enter and View visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet.
  4. Report -

    This was an announced E&V visit as part of a planned set of visits to observe the quality of care provided. After an original visit on 18 July 2017, the purpose of this visit was to meet with the manager and clarify issues from the previous visit.
  5. Report -

    Healthwatch Barnet sought the views of home care agency managers and home carers to paint a more comprehensive picture of the experiences and challenges around delivering home care services locally.
  6. Report -

    Our team of staff and trained volunteers conducted an announced Enter and View visit to Cricklewood Health Centre as part of our planned strategy to look at a range of Health and Social Care services within the London Borough of Barnet.
  7. Report -

    Healthwatch Camden co-ordinated work by five local Healthwatch organisations, in Barnet, Camden, Enfield, Haringey and Islington to help local residents have a say in plans for urgent and emergency care in North London.
  8. Report -

    We asked students at the Success Festival in Middlesex University, about their access to dental services since starting university and received responses from 43 students. The festival covered a wide range of health and well-being topics.
  9. Report -

    This project set out to explore awareness and use of different medical services available in Barnet, amongst residents attending a GP surgery. Millway Medical Practice was approached as a key
    location to carry out this project.
  10. Report -

    We were alerted to difficulties in accessing/registering with GP services in Barnet, especially for people without a permanent address. We decided to research the registration process, by contacting the 57 GPs in Barnet through mystery shopping.
  11. Report -

    This policy will apply to CommUNITY Barnet and all its subsidiary organisations including Healthwatch Barnet, Healthwatch Brent, Healthwatch Newham, Volunteer Centre, and Wellbeing Hub; which will be collectively referred to in this document as CommUNITY Barnet.
  12. Report -

    CommUNITY Barnet is committed to the protection of the rights and freedoms of all individuals including staff, trustees, volunteer, service users, and community members in accordance with the provisions of the General Data Protection Regulation (GDPR).
  13. Report -

    This is a Middlesex University & Healthwatch Barnet Collaborative report as a result of four MSc students working with HW to understand their role and help them better communicate and engage with young people aged 18 - 30 years.
  14. Report -

    In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services.
  15. Report -

    In June, Healthwatch attended the SOS – Stamp out Stigma! Conference, organised by the Hendon School Mental Health Wellbeing Team. With over 300 attendees, it was a big success in thinking about how mental health stigma can be tackled in schools.
  16. Report -

    The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August.
  17. Report -

    This was an announced E&V visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet. The Home provides nursing with care for 39 residents with different needs.
  18. Report -

    Under the General Data Protection Regulations (GDPR) you have the right to make a request for a copy of the personal data that we hold about you, and organisations must provide a copy of the information free of charge, however a ‘reasonable fee’ can be charged if a request is manifestly unfounded or excessive.
  19. Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
  20. Report -

    We wanted to engage with a wide range of local people to find out about their experience of Health and Social Care services in Barnet.
  21. Report -

    Although most common amongst people over the age of 45, bladder and/or bowel problems can affect anyone at any point in their lives.
  22. Report -

    This announced E&V visit was part of a planned strategy to look at a range of Sheltered Housing / Extra Care Units within Barnet to obtain a better idea of the services provided. Wood Court provides accommodation and support to older people .
  23. Report -

    Many patients Healthwatch engaged with were still not aware of the new GP Enhanced Access Service provided in the borough. We therefore researched all 52 websites to explore how consistent the information provided was.
  24. Report -

    The purpose of this document is to provide good practice guidance on Enter and View visits/activities.