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GP Enhanced Access Service (EAS) Website Information for Patients
Many patients Healthwatch engaged with were still not aware of the new GP Enhanced Access Service provided in the borough. We therefore researched all 52 websites to explore how consistent the information provided was.
10 September 2018
Report
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Enter and View: Wood Court
This announced E&V visit was part of a planned strategy to look at a range of Sheltered Housing / Extra Care Units within Barnet to obtain a better idea of the services provided. Wood Court provides accommodation and support to older people .
4 September 2018
Report
Continence promotion services in Barnet
Although most common amongst people over the age of 45, bladder and/or bowel problems can affect anyone at any point in their lives.
3 September 2018
Report
A report on patients' experiences in Edgware Hospital
We wanted to engage with a wide range of local people to find out about their experience of Health and Social Care services in Barnet.
3 September 2018
Report
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Complaints Policy
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
30 August 2018
Report
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Subject Access Requests
Under the General Data Protection Regulations (GDPR) you have the right to make a request for a copy of the personal data that we hold about you, and organisations must provide a copy of the information free of charge, however a ‘reasonable fee’ can be charged if a request is manifestly unfounded or excessive.
30 August 2018
Report
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Enter and View: The Cedars Care Centre (Forest Healthcare)
This was an announced E&V visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet. The Home provides nursing with care for 39 residents with different needs.
24 August 2018
Report
Introduction to the NHS England GP Patient Survey
The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August.
24 August 2018
Report
SOS - Stamp out Stigma! 2018 Conference
In June, Healthwatch attended the SOS – Stamp out Stigma! Conference, organised by the Hendon School Mental Health Wellbeing Team. With over 300 attendees, it was a big success in thinking about how mental health stigma can be tackled in schools.
17 August 2018
Report
What are student health priorities
In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services.
6 August 2018
Report
Improving Healthwatch Barnet's communication with young people
This is a Middlesex University & Healthwatch Barnet Collaborative report as a result of four MSc students working with HW to understand their role and help them better communicate and engage with young people aged 18 - 30 years.
6 August 2018
Report
Newsletter
Summer 2018 newsletter
Welcome to the Healthwatch Barnet Summer Newsletter. We are very pleased to announce that we were successful in retaining the Healthwatch Barnet contract and have been continuing our work across the Borough to hear your feedback about local services. The contract is initially for 1 year so will be reviewed again in early 2019. But we are delighted to be continuing!
6 August 2018
News