News and reports

According to the report published on 25 September 2019 the Barnet, Enfield and Haringey Mental Health NHS Trust has been rated as Good following the latest inspection by the Care Quality Commission (CQC) between 18 June to 30 July 2019 .

All Barnet GP practices have access to language interpreters through Language Line Solutions; an over the phone interpreting service. However, we have received anecdotal feedback that this interpreting service is not widely used by GPs.

During the CCG’s consultation period, we received emails from patients and carers of patients currently registered at Ravenscroft Medical Practice. All the emails raised concerns about the proposed move and the impact on patients. We attended three of the open consultation sessions to listen to the feedback from patients and carers and to CCG’s and Ravenscroft Medical Centre’s response to this feedback. As a result we identified several issues and recommended action to help support patients, should the proposed move take place.

This announced E&V visit was part of a planned set of visits reviewing safeguarding at a range of care and nursing homes within Barnet. In this visit we focussed on identifying any signs of abuse as described by the Social Care Institute for Excellence. This ‘at a glance’ briefing which aims to help people who come into contact with people with care and support needs to identify abuse and recognise possible indicators. Many types of abuse are also criminal offences and should be treated as such.

This report is part of a planned set of Enter & View visits reviewing safeguarding at a range of care and nursing homes within Barnet. The care home is run by Ventry Residential Care providing accommodation and care for up to 21 older people.