Magnifying glass and speech marks
Complaints Policy
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
30 August 2018
Report
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Enter and View: The Cedars Care Centre (Forest Healthcare)
This was an announced E&V visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet. The Home provides nursing with care for 39 residents with different needs.
24 August 2018
Report
Introduction to the NHS England GP Patient Survey
The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August.
24 August 2018
Report
SOS - Stamp out Stigma! 2018 Conference
In June, Healthwatch attended the SOS – Stamp out Stigma! Conference, organised by the Hendon School Mental Health Wellbeing Team. With over 300 attendees, it was a big success in thinking about how mental health stigma can be tackled in schools.
17 August 2018
Report
What are student health priorities
In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services.
6 August 2018
Report
Improving Healthwatch Barnet's communication with young people
This is a Middlesex University & Healthwatch Barnet Collaborative report as a result of four MSc students working with HW to understand their role and help them better communicate and engage with young people aged 18 - 30 years.
6 August 2018
Report
Newsletter
Summer 2018 newsletter
Welcome to the Healthwatch Barnet Summer Newsletter. We are very pleased to announce that we were successful in retaining the Healthwatch Barnet contract and have been continuing our work across the Borough to hear your feedback about local services. The contract is initially for 1 year so will be reviewed again in early 2019. But we are delighted to be continuing!
6 August 2018
News
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Data Protection Retention, Security and Safe Storage Policy
CommUNITY Barnet is committed to the protection of the rights and freedoms of all individuals including staff, trustees, volunteer, service users, and community members in accordance with the provisions of the General Data Protection Regulation (GDPR).
1 August 2018
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Data Protection Retention, Security and Safe Storage Policy
This policy will apply to CommUNITY Barnet and all its subsidiary organisations including Healthwatch Barnet, Healthwatch Brent, Healthwatch Newham, Volunteer Centre, and Wellbeing Hub; which will be collectively referred to in this document as CommUNITY Barnet.
1 August 2018
Report
Newsletter
Summer 2018 newsletter
Welcome to our summer 2018 newsletter. We are very pleased to announce that we were successful in retaining the Healthwatch Barnet contract and have been continuing our work across the Borough to hear your feedback about local services. The contract is initially for 1 year so will be reviewed again in early 2019. But we are delighted to be continuing!
24 July 2018
News
Mystery Shopper: Registering with a GP without a permanent address in Barnet
We were alerted to difficulties in accessing/registering with GP services in Barnet, especially for people without a permanent address. We decided to research the registration process, by contacting the 57 GPs in Barnet through mystery shopping.
3 July 2018
Report
Patient awareness and use of NHS medical services: Findings from the Millway Medical Practice in Barnet
This project set out to explore awareness and use of different medical services available in Barnet, amongst residents attending a GP surgery. Millway Medical Practice was approached as a key location to carry out this project.
14 June 2018
Report