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The Silver Line is the only national confidential and free helpline, open 24 hours a day, providing information, friendship and advice for older people. -
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Healthwatch Barnet carried out a piece of research about the experiences of women who live in Barnet, and used different maternity services across the borough in the last two years. -
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During January and February 2016, members of the Healthwatch Barnet End of Life Care Group visited six hospices in North and East London, and Hertfordshire, to carry out face-to face interviews and find out about current practices in EoLC and palliative care. -
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This was an un-announced E&V visit following a previous visit in May 2016, after some recommendations were made. -
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Healthwatch Barnet sought the views of people using homecare services and their relatives/carers, including those who use council services, and those who pay for their care privately. Over 40 responses were received. -
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This was an announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Rosetrees is a purpose built Jewish residential care home, managed by Jewish Care. -
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This is a report presenting the findings of two announced E&V visits as part of a planned strategy to look at sheltered accommodations within Barnet to obtain a better idea of the quality of care provided. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Apthorp Care Centre is managed by The Fremantle Trust. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. This was a return visit to follow up the observations and recommendations made during the visits of 6th May and 24th June 2015. -
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This announced E&V was part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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This is an announced E&V visit undertaken by Healthwatch Barnet’s E&V Representatives. The team observed a weekday lunch at Henry Nihil House. This mealtime
visit follows a previous more in depth Healthwatch Barnet E&V visit carried out in June 2015 -
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This was an announced E&V as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. This is a purpose-built nursing/care home opened in 1992 and run by the SAGE charity. -
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This report gives an overall view on dementia services in Barnet. -
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This report summarises two announced Enter and View visits undertaken by Healthwatch Barnet to look at the services provided to the public at Finchley Memorial Hospital’s Walk-in-Centre, particularly focusing on patient experience at this site. -
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Healthwatch Barnet visited the Fracture Clinic at Barnet Hospital in November 2016. This followed receipt of a number of comments from patients over a period of time that clinics were overcrowded, with some patients forced to stand and that the waiting time at clinics was excessive. However, this report highlights a positive outcome as a result of the Virtual Fracture Clinic -
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This was an announced E&V visit as part of a planned set of visits to look at a range of care provision within Barnet to obtain a better idea of the quality of care provided. Speedwell House is a Sheltered Housing Plus unit, which provides for tenants who have been designated by Barnet Social Services as needing day and night care. -
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This was an announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Acacia Lodge is a privately run residential home for up to 32 older people, the majority of whom have some form of dementia. -
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This was an un-announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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This was an announced E&V follow-up visit to one carried out on 10th November 2015 as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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This announced E&V visit was part of a planned strategy to look at the quality of care provided at a range of care & nursing homes within Barnet. Elmhurst Residential Home is a privately run home for up to 30 older people living with dementia. -
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On Wednesday 14th June 2017 we celebrated volunteer's week with a celebratory lunch to thank all the hard work our volunteers have contributed throughout the year. We also had a guest speaker from Argenti Telecare Service who provide healthcare technology. -
News -
Welcome to our Healthwatch Barnet newsletter for July.
We would like to start by thanking our fantastic volunteers who have contributed over 1,700 hours of their time and expertise in helping developing health and social care services. Read on to find out more about their activity and our Healthwatch Barnet projects.
Through Volunteers’ Week in June, we held an information session and lunch for our great bunch of Volunteers, and would like to offer a big thank you to all our volunteers who contribute so much to our organisation! -
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This was an announced E&V as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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Healthwatch Barnet asked patients a small number of direct questions and encouraged general comments and feedback about their experiences at Barnet Hospital. -
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In aiming to address increasing concerns about the quality of care, service users in Barnet are experiencing; through this project, Healthwatch Barnet revealed a number of areas, which could reasonably be improved. -
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This is the first of an announced E&V visit as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. Heathgrove Lodge is a purpose built care home that provides nursing care for up to 33 residents. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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In February/April 2017 Enter and View volunteers visited 7 wards at the Hampstead site of the Royal Free London NHS Foundation Trust to investigate the food and mealtime support that was offered to patients. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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Welcome to our Healthwatch Barnet newsletter for September.
We have had a very busy Summer at Healthwatch but are looking forward to lots of new exciting work over the Autumn. You can also view the Annual Report. -
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This was an announced E&V visit to Jewish Blind and Disabled Charity, Frances & Dick James Court Sheltered Housing, as part of a planned strategy to look at a range of care and nursing homes within Barnet to obtain a better idea of the quality of care provided. -
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A report on Patients with Learning Disabilities and their experience of Blood Tests in Barnet -
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Healthwatch talked to cancer patients to learn about their experience of travelling to their appointments in and from Barnet. The report sheds light on the patient experience of cancer transport services, which is not captured elsewhere.
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This was an announced E&V visit as part of a planned strategy to look at a range of Sheltered Housing Units within Barnet to observe the services provided. Goodwin Court is a Sheltered Housing Extra Care unit opened in 2008 near to East Barnet. -
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This was an announced E&V visit as part of a planned set of visits to obtain a better idea of the quality of care provided. Elmstead House, provides care for up to 50 people divided into 2 units, one for dementia and one for mental health diagnosis. -
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Welcome to the Healthwatch Barnet Newsletter for December 2017.
We have had an exceptionally busy few months and have lots to report. It is hard to believe that it is the end of 2017! In October we welcomed Leah Kenny as our new Policy and Research Officer. She has very quickly grasped the role and is a real asset to our team. -
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This was an announced E&V visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet. Sydmar Lodge is a residential home observing Jewish religious requirements.