GP appointments: tell us what works best for you

Healthwatch Barnet are looking to gain insight into Barnet residents’ experiences of using GP practices remotely.
GP appointments

At the start of the pandemic, GPs had to change the way they delivered care, moving more to online and telephone appointments to help manage infection risks whilst still caring for their patients.

For many people, remote care options work well, and make getting care quicker, more efficient and easier to fit around their lives. Others struggle with it and are left feeling frustrated.

Even as restrictions start to lift, it is likely that surgeries will continue to offer a mix of face to face and remote GP consultations.

Healthwatch Barnet want to hear from local people about their experiences of using GP practices remotely, both positive and negative. What do you think works well, what would you like to see change?

"We want to see a system that puts shared decision making, personalisation and a mix of channels at its heart."
— Healthwatch England

Please tell us what you think via our short online survey. The feedback will be shared with the local Clinical Commissioning Group and GP practices as they plan how access to GP services will work in future.

Complete the survey

Anyone needing assistance in completing the survey or requiring it in another format, should contact Healthwatch Barnet

info@healthwatchbarnet.co.uk

020 3475 1308.

As a token of appreciation, everyone who completes the survey will be entered into a prize draw to win one of two £50 Amazon vouchers.

Thank you for telling us what you think.

Share your experience

Do you have an experience with this service that you would like to share with us?

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