News and reports | Healthwatch Barnet

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Enter & View Policy

The purpose of this document is to provide good practice guidance on Enter and View visits/activities.

20 November 2018

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GP Enhanced Access Service (EAS) Website Information for Patients

Many patients Healthwatch engaged with were still not aware of the new GP Enhanced Access Service provided in the borough. We therefore researched all 52 websites to explore how consistent the information provided was.

10 September 2018

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Enter and View: Wood Court

This announced E&V visit was part of a planned strategy to look at a range of Sheltered Housing / Extra Care Units within Barnet to obtain a better idea of the services provided. Wood Court provides accommodation and support to older people .

4 September 2018

Continence promotion services in Barnet

Although most common amongst people over the age of 45, bladder and/or bowel problems can affect anyone at any point in their lives.

3 September 2018

A report on patients' experiences in Edgware Hospital

We wanted to engage with a wide range of local people to find out about their experience of Health and Social Care services in Barnet.

3 September 2018

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Complaints Policy

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

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Subject Access Requests

Under the General Data Protection Regulations (GDPR) you have the right to make a request for a copy of the personal data that we hold about you, and organisations must provide a copy of the information free of charge, however a ‘reasonable fee’ can be charged if a request is manifestly unfounded or excessive.

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Enter and View: The Cedars Care Centre (Forest Healthcare)

This was an announced E&V visit as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within Barnet. The Home provides nursing with care for 39 residents with different needs.

Introduction to the NHS England GP Patient Survey

The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August.

SOS - Stamp out Stigma! 2018 Conference

In June, Healthwatch attended the SOS – Stamp out Stigma! Conference, organised by the Hendon School Mental Health Wellbeing Team. With over 300 attendees, it was a big success in thinking about how mental health stigma can be tackled in schools.

What are student health priorities

In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services.

Improving Healthwatch Barnet's communication with young people

This is a Middlesex University & Healthwatch Barnet Collaborative report as a result of four MSc students working with HW to understand their role and help them better communicate and engage with young people aged 18 - 30 years.