Coordinate My Care

'I am an individual and I want personalised care'
Nurse at hospital

All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

If you would like a personalised plan that includes your wishes and preferences, go online and fill in a questionnaire.

Fill in the questionnaire 

As soon as you complete the questionnaire and you press the submit button, the questionnaire will automatically go to your NHS GP. Your GP will then add your clinical details and approve the plan. Once the plan is approved all the urgent care services can view it. This way, 111, the out of hours GPs, the London Ambulance Service and the emergency departments will have key information about you, so they won’t be strangers to you when they are called.

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