After a career in International Technology Transfer with BTG plc I joined Healthwatch Barnet via working with my Patient Participation Group. During my business career I managed teams of professionals (lawyers, patent attorneys, technical experts) working together to achieve a common objective. This skill mix taught me to look at issues from various perspectives.
I am also on the NHS Pan London Cancer Users Partnership (PLCUP) where we are working with others to build a patient-perspective information system for the new Cancer Pathways.
I am Co-Chair with Sue Blaine of the Primary Care Group and an Enter & View (E&V) Team Leader.
Many years business experience has taught me the importance of customer feedback; a topic which the NHS has taken up with some success, working and sharing experience with all the different skills in our Primary Care Group has allowed us to present the patients viewpoint and suggestions for low/no cost improvements to the Barnet Clinical Commissioning Group (CCG), the NHS and to the Junior Health Minister. We look forward to continuing our work and seeing the impact of our efforts.