Gathering information and feedback from patients and residents to ensure that their voices are heard is very important to what we do.
Normally, Healthwatch Barnet would collect feedback from care home residents, and their family and friends, through Enter and View Visits to care homes. But, due to the Covid-19 pandemic it has not been safe for us to do this this year.
However, this makes it more important than ever that we get your feedback!
We are asking care home residents and their loved ones, to fill out this short 10-minute survey asking about your experiences of care homes during the pandemic.
Your responses will help us to identify what has gone well, what needs to be done differently and how things can be improved for care home residents, their family and friends, and care home staff. Your responses will be kept completely anonymous and confidential.