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Report -
This visit to Cricklewood Walk-in Centre, was a follow up to the visits made in January and March 2018 and was arranged with the recently appointed Practice Manager to discuss the recommendations of those reports. The report also talks about the future of the centre, which is on the border of Barnet, Brent and Camden. We were told that about half the patients come from Brent, about 40% from Barnet and 10% from Camden.
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Report -
The NHS Long Term Plan, a ten-year plan created by NHS England, sets out a vision to make sure that health services are fit for purpose in the future. A significant part of the plan is around preventative action against illness and disease. -
Report -
The low uptake of Cancer screening tests for patients with learning disabilities is not only a local issue in Barnet, but a national issue and health priority. -
Report -
Students at university tend not to realise the importance of registering with a GP or getting routine dental checks. -
Report -
The GP Patient Survey has been conducted by Ipsos MORI, on behalf of NHS England, since 2007. A questionnaire is sent annually between January and March to patients registered with GP practices across England and results are reported in July/ August. -
Report -
We were alerted to difficulties in accessing/registering with GP services in Barnet, especially for people without a permanent address. We decided to research the registration process, by contacting the 57 GPs in Barnet through mystery shopping. -
Report -
In March 2018, at a Student Success Festival, HW spoke with students at Middlesex University to find out what their health priorities were. We found out that the top priority for students were mental health services followed by access to GP services. -
Report -
This project set out to explore awareness and use of different medical services available in Barnet, amongst residents attending a GP surgery. Millway Medical Practice was approached as a key
location to carry out this project. -
Report -
Many patients Healthwatch engaged with were still not aware of the new GP Enhanced Access Service provided in the borough. We therefore researched all 52 websites to explore how consistent the information provided was. -
Report -
Our team of staff and trained volunteers conducted an announced Enter and View visit to Cricklewood Health Centre as part of our planned strategy to look at a range of Health and Social Care services within the London Borough of Barnet.
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Report -
What happens when a GP wants to refer you to a specialist? They send the referral to the Referral Management Service. The RMS team send the patient a letter within three weeks of the referral explaining how to book an appointment,online or via phone. -
Report -
We conducted a focus group with deaf residents in Barnet to gather in-depth qualitative data on their experiences with GP surgeries. Read our report and recommendations. -
Report -
Throughout the pandemic, GPs had to adjust their services to reduce the risk of spreading COVID-19. Healthwatch Barnet has gathered insight from residents to find out what they make of the new arrangements and remote appointments. -
Report -
Following publication of our report into the challenges deaf people face accessing their GP, Healthwatch Barnet ran follow-up focus groups on the experiences of deaf residents on access to more general health services. -
Report -
For our new Snapshot Insight report we spoke to Barnet people about what they understand Advance Care Planning to mean, in order to help local GPs overcome the barriers stopping people accessing the many benefits of ACP. -
Report -
During October and November, Healthwatch Barnet visited five of Barnet’s public libraries in a series of community events to engage with local people about their experiences of health and social care. Find out what we learned. -
Report -
The five Healthwatch organisations across North Central London (Healthwatch Barnet, Healthwatch Camden, Healthwatch Enfield, Healthwatch Haringey, and Healthwatch Islington) have together produced a major report into Long COVID. -
Report -
All Barnet GP practices have access to language interpreters through Language Line Solutions; an over the phone interpreting service. However, we have received anecdotal feedback that this interpreting service is not widely used by GPs. -
Report -
This policy will apply to CommUNITY Barnet and all its subsidiary organisations including Healthwatch Barnet, Healthwatch Brent, Healthwatch Newham, Volunteer Centre, and Wellbeing Hub; which will be collectively referred to in this document as CommUNITY Barnet. -
Report -
Under the General Data Protection Regulations (GDPR) you have the right to make a request for a copy of the personal data that we hold about you, and organisations must provide a copy of the information free of charge, however a ‘reasonable fee’ can be charged if a request is manifestly unfounded or excessive. -
Report -
CommUNITY Barnet is committed to the protection of the rights and freedoms of all individuals including staff, trustees, volunteer, service users, and community members in accordance with the provisions of the General Data Protection Regulation (GDPR). -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Report -
The purpose of this document is to provide good practice guidance on Enter and View visits/activities. -
Report -
This annual report highlights the work delivered during the year ending March 2020. By being a bridge between commissioners, service providers and the public, Healthwatch Barnet have been able to make meaningful changes to services in the borough. -
Report -
Read our annual report to find out more about our work between April 2020 and March 2021. In an unprecedented year, we have continued to champion people’s voices and support the local COVID 19 response. -
Report -
2021/22 has been a tremendous year of growth in supporting local residents for Healthwatch Barnet. Read our Annual Report to find out how we have worked to champion people’s voices and support improvements in local services. -
Report -
Throughout 2022/23, Healthwatch Barnet championed local residents' voices and advocated for improvements to services. Read our Annual Report to find out more. -
Report -
Our annual report shows how our Healthwatch Barnet team of volunteers and staff have been at the forefront of changes brought about in the health and social care services, bringing local voices and experiences to the attention of decision makers.