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Doctors, Nurses, Midwives & Other Health Professionals

Complaints about individual health professionals

Complaints about individual health professionals should be directed to the appropriate body.

Complaints about a doctor

 Complaints about an individual doctor should be directed to the General Medical Council.

Complaints about a nurse or midwife

Complaints about a nurse or midwife should be directed to the Nursing and Midwifery Council (NMC).

Complaints about physiotherapists

Complaints about physiotherapists should be directed to the Chartered Society of Physiotherapy.

Help making a complaint (POhWER Advocacy Service)

Healthwatch Barnet is not able to support people in making an individual complaint. This is known as a complaints advocacy service. POhWER provide a free, independent service for Barnet residents. Their website is dedicated to helping you understand what your options are and how to get the best resolution for you.

The website has a wide range of information to support you to make an NHS complaint by yourself, including self-help information in Easy Read and large print version. If you wish to make a complaint about a National Health Service (NHS), please call 0203 553 5960 or email pohwer@pohwer.net